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Strategy Implementation
Moving from paper to profits requires team work and experienced leadership. Process, metrics and management, the basics to an effective organization. They may not be slick or fashionable but they are necessary to success. When organizations forget the lessons of the past or hold to traditions that are no longer effective they lose momentum and run off the track. The corporate landscape is littered with good companies that are no longer meeting expectations.
Adjunct Executives and Experts use their practical experience from firms that have been ranked number one in effectiveness. They led those firms to the peak and know how neglecting the basics can hurt results. By bringing in an Adjunct Executive you will get the best of academic study on effectiveness filtered through the school of hard knocks. Adjunct Executives have been in the trenches. They know what works and will bring practical techniques not interesting theories. With Adjunct you can be confident that you will not be an experiment or a training ground for new recruits.
Basic Operational Effectiveness services include:Operational Assessments, Leadership Assessments and Training, Structure Reviews, Metric Management, Program Management and Support.
Project and Program Management
Structured Project Management is a proven process that greatly increases a program's chance of coming in on time, within budget and with all deliverables successfully implemented. Adjunct works with you to establish clear project goals and objectives, including metrics to verify success. A structured approach increases the ability of the project leadership to control the project and increase the speed of implementation. And while changes will occur, Adjunct's project management processes increase the effectiveness of midstream alterations. Equally important is the improved communication that results throughout the entire organization, including all levels of stakeholders. Project management deliverables include:
· communication
· project plan
· schedule management
· risk management
· issue management
· project change management
· knowledge and quality managementExperience, process and structure are important in managing large-scale change. The Adjunct approach to Change Management is based on years of experience and industry best practices. Key components include:
· workforce mobilization
· leadership strategy
· change management plan
· stakeholder analysis
· participation strategy
· communications plan
· training strategy
It is a lot easier to arrive when you know where you're going. But a rigid, one-way planning process won't meet the needs of today's rapidly changing business landscape. Using the best tools from industry and academia, an Adjunct business planning team engages to iteratively drive business planning. Structured tactics linked to your key strategies tie together the whole organization. Stakeholders and customers are included to ensure the best view of current and future opportunities. The resulting plan is one that is realistic, challenging and rewarding.
Achieving great results comes from leadership and a well prepared team. Adjunct consultants provide a full range of leadership and education services. This can run from personal executive coaching to the development of highly effective web based training for the rest of the team. Institutions like Golden Gate University and major corporations like HP have benefited from the expertise of Adjunct's experts.
The Adjunct Enterprise Risk Management Model© guides a streamlined approach to risk assessment and reduction. The world is increasingly regulated, litigious and competitive. In response, risk management techniques have become an important leadership practice. Adjunct risk management and business experts work with clients in three areas:
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Risk assessment - Review and evaluation of the nature of risk within
the various components of the business.
· Facilitation of a risk management plan - Application of selected risk treatments to priority liabilities.
· Administration and monitoring the program - Continuous review, evaluation and refinement of enterprise risk management decisions. Learn more... - Marketing Strategy and Implementation
End-to-end marketing services provide the leadership and resources necessary to bring new products and services to market or accelerate the performance of current offerings. Adjunct Executives have led the success of several key products. Examples include HP's NetServer and OpenView products, Lucent's Winstar and Logitec's accessory offerings. A full marketing function can be provided or support for individual programs. Adjunct also has deep expertise with marketing service and finance products. Adjunct Executives were responsible for the introduction and marketing of outsourcing, lease and rental programs. One firm was able to grow their on-site design and implementation services over 100% in 12 months. In the same period, another firm grew their technology consulting by 200% under the guidance of an Adjunct Executive.
Offerings include:
*Customer segmentation *Concept Creation * Product Management *Development Liaison * Channel Development *Sales Development *Field Training *Public Relationships *Analyst Preparation *Launch *Promotion *Ongoing Business Development
Any business model must now include an operational and technical infrastructure design. Throwing technology at problem will not solve it. But it is impossible to sustain an advantage in the market without the right technology. Adjunct Executives use their cross functional experience to bridge technical and operations teams. Speaking the language of both sides they are able to define how to use current and future systems to achieve business goals.
Service and Support Management
Service products are capturing an ever-increasing portion of revenue and profits, yet many companies are missing the inherent opportunities. Quality customer support dictates long-term profits and short-term sales. Adjunct service and support executives have developed new service businesses and improved others. Adjunct Executives were key in the development of a new outsourcing business for a F500 firm and have led customer support offerings to double digit growth and profits. Working across a complex organization building support with multiple stakeholders or coaching on the make or break choices for small firms. Adjunct executives have the background that enables success.
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