Mr. Lovejoy is a progressive CIO and Senior Vice President with 20+ years of experience in the Energy, High Tech and Construction industries. Winner of the Smithsonian Award for Excellence, John is an expert in IT turnarounds and integrating technical strategy with business goals. His experience at the executive committee level allows him to work with CEOs and boards to establish high performance strategies and deliver improved results. Companies exploring outsourcing or seeking to improve the performance of their outsourcing partners will find his insource/outsource evaluation process and experience invaluable.
In business planning, John’s deep technology base has allowed him to contribute to successful strategy shifts for high tech firms. He was instrumental at Hitachi Data Systems in their switch to higher profit storage systems. With peer to peer relationships at firms like Microsoft and Bank of America, John is able to tap into leaders across the business community.
Past Experience
Hitachi Data Systems, Santa Clara, CA
Chief Information Officer, Senior Vice President
Restructured and rejuvenated IT during a major change in business strategy.
Served on Executive Committee, driving company from a server product line to a storage product line, while increasing market share and revenue.
Structured IT to showcase company products and facilitate sales. Created C-level relationships with companies to help close sales, such as Bank of America, Microsoft, CSC, KLA-Tencor, Compucom, Sprint, Cingular Wireless, New Century Energy.
Transitioned from 100% outsource to 100% insource in 6 months. Attracted complete IT staff and consultants for transition, projects and on-going operations.
Launched projects which vitalized the new business strategy and redefined the business processes: Business Process Simplification with ERP Oracle 11i, CRM, Service Applications, Content Management, Extranet, Windows 2000, server and e-mail consolidation
Overhauled all Internet environments for B-to-B, Supply Chain, and employee efficiency; adding speed, accurate communication and efficiency to the business.
Reduced Y2K spending by $2M while achieving a “zero problem” cutover.
Planned and implemented a cost effective , responsive IT strategy to support business across 55 countries.
Reduced IT spending from $100M to $60M per year.
KN Energy, Lakewood, CO
Chief Information Officer 1995-1999
Drove the turnaround of the IT department that supported company strategy for aggressive growth in a newly deregulated energy environment.
Replaced most systems in the company to support fast growth and to cover Y2K exposure.
Won Smithsonian Award for Excellence, using Web technology for commerce. Enhanced Intranet to integrate back-office processes and enable productive employee communication.
Implemented successful Enterprise Resource Planning (ERP) with all modules in 2 ½ years for less than $15 M, at least 50% under industry benchmarks.
Upgraded the IT leadership team and staff with a specific program that attracted and retained exceptional talent. Stabilized turnover at less than 5%.
Implemented Billing/CRM system, which supported a call center and 30+ goods & services.
Operated department at 1% of gross revenues vs. industry average of over 2%.
Organized IT telecom group into a profit-center company. Microwave assets alone produced rev. of $5 M/yr. Sale-leaseback of assets contributed $23 million to bottom line.
Assimilated the 15 M&A companies into KN company culture, processes, and systems.
Woodward-Clyde Group, Denver, CO (Int’l Engineering Consulting)
Chief Information Officer
Organized multiple, decentralized system support groups into a cohesive IT department, enabling the firm to leverage the intellectual capital of engineering and environmental consultants in 85 worldwide offices.
Simplified and consolidated infrastructure, creating a cost effective, responsive strategy.
Developed successful, international client-server applications. Single global processes and systems enabled financial information on Monday for the previous week. This was industry leading and led to timely project status and excellent accounts receivable.
Implemented Oracle ERP system that consolidated and accelerated the business processes.
Created a global marketing information system, offering a significant competitive advantage.
Pulte Home Corp, Denver, CO
Director of IT, Director of Systems and Programming
Assembled a talented development staff, infused excellent project management, and aligned the systems group with the business functions.
Introduced emerging technologies to the business - microcomputers, mid-level processors, local and wide area networks, and PC-based systems for field sales.
Led development of $3 million mortgage servicing system. This project was the number one business goal and was completed on time and on budget.
Tailored a Material Requirements Planning System (MRP) to support the 18 home building divisions. System efficiencies enabled the best return on assets in the industry.
Directed systems functions for the bond-issuing subsidiary - assets of $4 billion. This market- flexible system empowered the financial subsidiary to create the most innovative mortgage backed bond products on Wall Street, during a period of high interest rates.
Education
University of Nebraska, M.A. Business Management
U.
S. Air Force Academy, B.S. Basic Sciences
Recognition
Presented Smithsonian Award for Commerce on the Internet
Served on Technology Panels